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TECHNICAL COMMUNICATION , 1st Edition
Canadian Text TECHNICAL COMMUNICATION
First Canadian Edition , 1st Edition
Rebecca E. Burnett - Iowa State University
Jan Shepherd-McKee - University of Western Ontario
ISBN-10: 077473776X  ISBN-13: 9780774737760
© 2003     Published
About this Book
Table of Contents
Features

Table of Contents

Part I Understanding the Communicator''s Work.
1. Considering Communication;
2. Writing: Processes and Production;
3. Writing for Readers;
4. Reading Technical Documents;
5. Collaboration in Workplace Communication

Part II Developing the Communicators Tools.
6. Locating and Recording Information;
7. Organization of Information;
8. Information Design;
9. Using Visual Forms

Part III Understanding the Communicator''s Strategies.
10. Creating Definitions;
11. Creating Technical Descriptions;
12. Creating Process Explanations;
13. Ensuring Usability

Part IV Completing Documents.
14. Correspondence: Characteristics of Correspondence;
15. Instructions: Defining and Designing Instructional Text;
16. Proposals;
17. Reports

Part V Creating a Professional Image.
18. Oral Presentations;
19. Addressing Career Concerns.